Legal
Privacy Policy
At Chekir ("we", "us", "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
By using our website chekir.co and purchasing our products, you agree to the practices described in this policy.
1. Who We Are
Chekir is the data controller responsible for your personal data. If you have questions about this policy or wish to exercise your rights, you can reach us at:
Email: info@chekir.co
Address: Chekir, [Your registered address]
2. Information We Collect
Information you provide directly
- Account data: name, email address, password when you create an account.
- Order data: billing and shipping address, phone number, payment details (processed securely by our payment provider — we never store full card numbers).
- Communications: messages you send us via email or contact forms, including customer service enquiries.
- Marketing preferences: email address when you subscribe to our newsletter or early-access list.
Information collected automatically
- Usage data: pages visited, time spent, referring URLs, browser type, device type and operating system.
- IP address and approximate geographic location derived from it.
- Cookies and similar technologies — see Section 6 for full details.
3. How We Use Your Information
| Purpose | Legal basis (GDPR) |
|---|---|
| Processing and fulfilling your orders | Performance of a contract |
| Managing your customer account | Performance of a contract |
| Sending order confirmations and shipping updates | Performance of a contract |
| Responding to customer service enquiries | Legitimate interests |
| Sending marketing emails (newsletters, new arrivals) | Consent |
| Improving our website and product offering | Legitimate interests |
| Fraud prevention and security | Legitimate interests / Legal obligation |
| Complying with legal and regulatory obligations | Legal obligation |
4. Sharing Your Information
We do not sell your personal data. We share it only with trusted third parties who help us operate our business:
- Shopify Inc. — our e-commerce platform, which hosts our store and processes orders. Shopify is subject to its own privacy policy.
- Payment processors (e.g. Stripe, PayPal) — to securely handle transactions. Payment data is transmitted directly to them and never stored on our servers.
- Shipping and logistics partners — to deliver your orders. We share only the name and address required for delivery.
- Email marketing platforms (e.g. Klaviyo) — to send newsletters and transactional emails, only to customers who have opted in.
- Analytics providers (e.g. Google Analytics) — to understand how our site is used. Data is anonymised where possible.
- Legal authorities — when required by law, court order, or to protect our legal rights.
All third parties are required to handle your data securely and only for the purposes we specify.
5. International Transfers
Some of our third-party providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission — to protect your data to the same standard as within the EEA.
6. Cookies
We use cookies and similar tracking technologies to improve your experience on our site. Cookies are small files placed on your device when you visit.
Types of cookies we use
- Essential cookies: necessary for the website to function (e.g. shopping cart, login session). Cannot be disabled.
- Analytics cookies: help us understand how visitors interact with the site (e.g. Google Analytics). You can opt out via your browser settings.
- Marketing cookies: used to show relevant ads and measure campaign effectiveness. Only set with your consent.
- Preference cookies: remember settings like language or currency.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. For more information, visit aboutcookies.org.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law:
- Order and transaction records: 10 years (tax and accounting obligations).
- Customer accounts: for the duration of the account, plus 2 years after the last activity.
- Marketing data: until you withdraw consent or unsubscribe.
- Customer service communications: up to 3 years.
8. Your Rights
Under the General Data Protection Regulation (GDPR) and applicable privacy laws, you have the following rights:
- Right to access: request a copy of the personal data we hold about you.
- Right to rectification: ask us to correct inaccurate or incomplete data.
- Right to erasure ("right to be forgotten"): request deletion of your data, subject to certain legal exceptions.
- Right to restriction: ask us to limit how we use your data in certain circumstances.
- Right to data portability: receive your data in a structured, machine-readable format.
- Right to object: object to processing based on legitimate interests, including direct marketing.
- Right to withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior processing.
To exercise any of these rights, contact us at info@chekir.co. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
9. Children's Privacy
Our website and products are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption for data in transit, access controls, and regular security assessments. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
11. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will always reflect the most recent version. For significant changes, we will notify you by email or a prominent notice on our website.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Email: info@chekir.co
Subject line: Privacy Request